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Glossary

Fleet management glossary

The words fleet owners, drivers and software providers use, explained in plain language, with a link to learn more.

B C D F G I L O P R T U V

B

Breakdown recovery

Getting a stopped vehicle off the road and to a place where it can be repaired, usually by towing. Also called roadside recovery.

Roadside assistance and towing →

C

Corrective maintenance

Repair work done after something has failed or been found faulty. It is the opposite of preventive maintenance, and it usually costs more because it comes with downtime.

Preventive maintenance checklist →

Cost per kilometre

What a vehicle costs you to run for each kilometre it drives, found by dividing its total running costs by the distance driven. It lets you compare vehicles of different sizes fairly.

Cost per km calculator →

D

Dashcam

A camera mounted in a vehicle that records the road ahead, and sometimes the driver. Footage can help explain what happened after an incident.

Vehicle tracking add-ons →

Downtime

The time a vehicle cannot work because it is broken, being repaired or waiting for parts or paperwork. Reducing downtime is one of the main goals of fleet management.

Preventive maintenance checklist →

Driver scorecard

A simple record that rates a driver on things such as speed, harsh braking, timekeeping and vehicle care. Used well, it supports coaching more than blame.

Fleet Command Hub →

F

Fleet management

Looking after a group of vehicles so they are safe, legal, available and affordable to run. It covers maintenance, drivers, fuel, paperwork, costs and tracking.

Fleet management services →

Fleet management software

A tool that keeps fleet records in one place, such as inspections, maintenance, drivers, costs and renewals, and gives managers alerts and reports.

Fleet Command Hub →

Fuel card

A card issued to a business that lets drivers pay for fuel and records each purchase, so spending can be matched to vehicles.

Fuel consumption calculator →

Fuel monitoring sensor

A sensor fitted in a fuel tank that measures the fuel level over time. It can show fills and unexplained drops in the tank.

Reducing fuel losses →

G

Geofence

A virtual boundary drawn on a map around a place such as a depot or a customer site. A tracking system can alert you when a vehicle enters or leaves it.

Vehicle tracking →

GPS tracking

Using satellite positioning to show where a vehicle is and where it has been. A device in the vehicle sends its position to a map you can view.

Choosing a tracking system →

I

Idling

Running a vehicle's engine while it is not moving. Long idling wastes fuel and adds engine wear.

Reducing fuel losses →

Immobiliser

A device that stops a vehicle from being started unless it is released, which makes theft harder. Some can be controlled remotely.

Vehicle tracking add-ons →

Incident report

A written record of an accident or incident: what happened, who was involved, any witnesses, damage and the action taken. Writing it soon afterwards keeps the facts accurate.

Incident report form →

L

Litres per 100 kilometres

A common way to measure fuel use: the litres a vehicle uses to drive 100 km. A lower number means it uses less fuel.

Fuel consumption calculator →

O

OBD port

A socket found in most modern vehicles that lets a device read information from the vehicle's computer, such as fault codes. Some tracking devices plug into it.

Vehicle tracking →

Odometer

The meter in a vehicle that shows the total distance it has driven. Recording it at every fill and service is the basis of good fleet records.

Fuel log →

P

Preventive maintenance

Servicing and checking vehicles on a schedule, before they fail. It costs far less than repairing a breakdown and keeps vehicles earning.

Maintenance schedule →

R

Remittance

In ride-hailing and taxi fleets, the regular payment a driver makes to the vehicle owner or fleet operator, often daily or weekly.

Running a ride-hailing fleet →

Roadworthy certificate

A certificate showing that a vehicle passed an inspection to confirm it is fit to be on the road. Requirements and renewal periods are set by the relevant authorities, so check the current rules.

Keeping papers in order →

T

Telematics

Technology that combines vehicle tracking with data from the vehicle, such as speed, fuel and engine information, and sends it to software you can use.

Choosing a tracking system →

Total cost of ownership

Everything a vehicle costs over the time you own it: the purchase or repayments, fuel, repairs, tyres, insurance, licences and what it is worth when you sell it.

What a vehicle really costs →

Towing and recovery

Moving a vehicle that cannot be driven, on a tow truck or trailer, from where it stopped to a workshop or a safe place.

Roadside assistance and towing →

U

Utilisation

How much of the time a vehicle is working productively. A vehicle that sits idle most days is costing money without earning.

Cost per km calculator →

V

Vehicle inspection

A structured check of a vehicle, covering tyres, lights, fluids, brakes and safety equipment. Drivers do a daily one before the first trip, and a mechanic does a fuller one at service time.

Daily check sheet →

Vehicle tracking device

A small unit installed in a vehicle that finds its position and sends it to a map. Some add features such as fuel monitoring, dashcams or an immobiliser.

Vehicle tracking →

Still have a question?

If a word is missing, or you want to know how it applies to your fleet, ask us. We are happy to explain.

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