New Free tools for your fleet: check sheets, trackers and calculators. No sign up. See the free tools →
Honest comparison

In house or outsourced maintenance?

Running your own workshop and using a specialist both have a place. Here is how to tell which suits your fleet.

The short answer

An in house workshop suits fleets big enough to keep skilled mechanics busy every day. Outsourcing suits most small and medium fleets. A mix is common: simple checks in house, and services and bigger repairs outsourced.

In houseOutsourced
How you payMostly fixed costs: staff, tools and spacePer job, or through a maintenance plan
Speed and prioritiesFast, and you decide what comes firstDepends on the provider's schedule and your agreement
Skills and equipmentLimited to what you hire and buyA wider range, with specialist tools
Quality oversightDirect, you see the workNeeds agreed standards and a record of the work
Busy and quiet periodsHard: idle staff or a backlogEasy to scale up or down
ConvenienceVehicles come to your own yardOn site servicing can come to you
Service historyYou must keep it upAsk the provider to keep or share it
ResponsibilityEntirely yoursShared, so agree it in writing

Choose in house if

  • ✓ You have a large fleet with steady daily work
  • ✓ You can hire and keep skilled mechanics
  • ✓ You have the space and the tools
  • ✓ You want full control of priorities

Choose outsourced if

  • ✓ You have a small or medium fleet
  • ✓ You have no workshop, or do not want one
  • ✓ You want predictable costs
  • ✓ You need specialist repairs from time to time

Can you use both?

Many fleets do daily checks and simple jobs themselves, and outsource scheduled services and major repairs. HopeLynx offers preventive maintenance plans and on site servicing at your yard or depot, so vehicles do not have to travel.

Free tools: Free preventive maintenance schedule (PDF) Free daily vehicle check sheet (PDF)

Not sure which fits your fleet?

We are happy to give you an honest view, even if the answer is that you do not need us yet. We offer diagnostics, servicing and repairs, preventive maintenance plans and on site servicing, so your vehicles spend less time off the road. We can help with:

  • ✓ A short, no pressure conversation about your fleet
  • ✓ A live demo built around your vehicles
  • ✓ Straight answers to the questions in our buying checklist

Common questions

What should I agree with an outsourced workshop?

Prices before work starts, response times, a warranty on parts and labour, how you will be told about extra work, and that they keep a record of every job.

What is on site servicing?

Servicing done at your yard or depot, so vehicles stay with you and lose less time.

Does HopeLynx offer preventive maintenance plans?

Yes. We offer preventive maintenance plans and on site servicing for fleets, as well as diagnostics and repairs.

How do I keep good records either way?

Use a service log for every vehicle. Our free maintenance schedule includes one, and Fleet Command Hub tracks maintenance and workshop jobs for you.

Keep reading

Call usWhatsApp